State Farm® Insurance Agent Joseph Rooker
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Christopher Martinez
June 24, 2026
"Janet Odom is great! She’s always a pleasure to talk to and always makes sure the customer is satisfied!"
christen roark
June 18, 2026
"I had an excellent experience getting help with my insurance. Janet was knowledgeable, patient, and took the time to explain all of my options in a way that was easy to understand. She answered all of my questions thoroughly and helped me find the coverage that best fit my needs and budget. The entire process was smooth, stress-free, and handled with professionalism from start to finish. I truly appreciate the outstanding customer service and would highly recommend them to anyone needing insurance assistance."
Chase Bradley
June 18, 2026
"Janet is simply the best in the business! She was able to explain insurance to me in a way that I was never able to understand before. I have been so fortunate to be able to work with her on numerous occasions, and would recommend her and Joseph Rooker’s office to everyone!"
Jennifer Carroll
June 18, 2026
"With Janet I experienced Excellent customer service from start to finish! She was knowledgeable, professional, and took the time to find the best insurance coverage for my needs. Her responsiveness and attention to detail made the entire process easy and stress-free. I highly recommend her to anyone looking for a trustworthy and dedicated insurance professional."
Charles Shrodes
May 4, 2026
"Joseph Rooker and his team are wonderful. They are always patient and helpful. Which is absolutely necessary for me given that I’m easily confused about insurance. I trust Joseph and I don’t know what I’d do without him."
Pam Johnson
May 1, 2026
"Fast, courteous and reliable!
Thank you!"
Will Meatte
April 24, 2026
"Was looking for some insurance, Janet was able to get us a great quote went over all our options, and discounts available! Had no idea! Janet's quick and knowledgeable! Best agen ever!"
Josh Brown
April 24, 2026
"Great experience today! Janet was amazing, added my motorcycle and made it quick and easy! Thanks Janet you're thr best!"
Linda Slay
April 9, 2026
"She did a wonderful job getting us set up with insurance in a new state. We used them for all our insurance coverage here in Hohenwald. I would recommend her to anyone in need of insurance!"
Curtis Goodenough
April 8, 2026
"We have several transactions with this office. All have been handled in an excellent manner. We greatly appreciate this office."
Laci Smith
March 27, 2026
"So helpful answered all questions I had and helped me take care of everything I needed to do thanks so much."
Ron Slay
September 30, 2025
"Raving Fan of Nicolette Flowers – Above and Beyond Service!
I cannot say enough good things about Nicolette Flowers at Joseph Rooker State Farm. From start to finish, she went way above and beyond to help me navigate the process of finding the absolute best coverage for both my homeowners and auto insurance.
She was incredibly knowledgeable, patient, and genuinely cared about making sure I was getting the right protection, not just a policy. She took the time to explain everything clearly, answer all my questions, and compare every possible option to save me money without sacrificing quality or coverage.
Nicolette made the entire experience smooth and stress-free. Her professionalism, attention to detail, and dedication to customer service are rare these days. You can tell she truly loves what she does and takes pride in helping people.
If you’re looking for an agent who will treat you like a priority and work tirelessly on your behalf, Nicolette is it. I’m officially a lifelong customer and raving fan. Thank you, Nicolette, you’re a rockstar!"
Tracie Lomax
September 26, 2025
"Joseph is very easy to work with. He has always been very fast and efficient with processing claims. Makes it seamless. Very helpful."
Crystal Jones
September 26, 2025
"I can't say enough good things about Joseph Rooker & his team at State Farm. When I have had to file a claim because my youngest son is a terrible driver..haha, I was expecting a stressful and complicated process — but thanks to their guidance and support, it was anything but that.
Joseph was there every step of the way: answering my questions and making sure everything was handled quickly and correctly.
That kind of support can be hard to find, and it’s exactly why I’ll be sticking with State Farm.
If you’re looking for an agent who’s dependable, responsive, and truly cares about helping you when it matters most, I highly recommend Joseph!
Thanks for the Coffee Rooker!"
Rose Hiett /Hiett Hound Hotel
August 7, 2025
"Joseph and his staff have been amazing! When State Farm decided not to renew my homeowners insurance, I went into panic mode! Joseph went to bat for me and had them look at my situation, ultimately after a review they reissued my policy.
Also, I just don't have enough gratitude for Kylie Slay! Through the whole stressful process she has kept me informed, endured my constant phone calls for updates and has just been an all round wonderful person to work with. Thank you so very much!"
Jessica Shupiery
August 1, 2025
"I've had State Farm insurance for 20 years. Thank you to Janet Odom for her hard work and dedication to her clients. Joseph truly has a great team."
Kristie Flippo
July 16, 2025
"Dezaray Runions was very polite and very helpful I love doing business with her and she is very professional"
Chris Shupiery
July 12, 2025
"My agent janet odom goes above and beond work duties she does great and always gets it done.."
Kamry Knowlton
July 11, 2025
"I love Janet Odom at Joseph Rooker State Farm, I recently got a new vehicle she helped me get my old one replaced and explained everything so well. Insurance is sometimes hard to understand especially since this is my first time getting it on my own, but she makes sure to explain everything each time."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Joseph Lay
July 11, 2025
"Ca
me in today to find out about some insurance, Janet Odom greeted me as I walked in and helped me get my new insurance started really quickly and it was super cheap, so glad she made it quick and simple!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Roland Moore
July 11, 2025
"I don’t have to go in office much, but Janet Odom is always so helpful no matter if I come in or call. She always has a smile, and always ready to help! Joseph you got a good one there!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Angela Odom
July 11, 2025
"Always cheerful and helpful with any of our questions or policies! Have been customer with this office for many years."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Malina Trull
June 11, 2025
"Wonderful service! Dezaray Runions is who helped me and she was absolutely amazing, she was quick to provide me a quote and established the policy I needed quickly. I would definitely recommend her."
"Thank you Malina for choosing our office and the great comments for Dezaray! We look forward to helping take care of your insurance needs. Be sure to tell anyone you refer to us to mention your name so we can recognize you for doing that. "
Brandon L
April 30, 2025
"I’ve had a great experience working with Kylie and Janet quoting my auto/ renters insurance. They were knowledgeable, responsive, and took the time to explain all my options in a clear and patient way. I truly felt they had my best interests in mind and made the process of choosing the right coverage stress-free. Highly recommend Joseph Rooker State Farm to anyone looking for honest and reliable insurance guidance!"
"Thank you, Brandon! Kylie and Janet take pride in making sure they take care of our customers. We appreciate your business and kind words. We look forward to taking care of your insurance needs!"
Janet Odom
April 17, 2025
"Absolutely love Kylie Slay! She is always super friendly on the phone and in person! Always so helpful and cheerful!!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"