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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karley Hull

Karley Hull

September 18, 2024

5  out of  5
rating by Karley Hull
"Dealt with Dezaray Runions today, super friendly, quick & knowledgeable! Thanks for the help!"
We responded:
"Thank you Karley for your comments for Dezaray! She is doing a great job helping our customers! We look forward to taking care of your insurance needs. "
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Jo Ellen Johnston

September 6, 2024

5  out of  5
rating by Jo Ellen Johnston
"My agents name was Dezaray Runions. She handled all my needs for getting my 16 year old insurance complete."
We responded:
"Thank you for your kind words! I'm glad Dezaray helped make the experience easy for you! We look forward to making sure we handle all your insurance needs."
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Dakota Mercer

August 20, 2024

5  out of  5
rating by Dakota Mercer
"I have had Joseph Rooker State Farm for 19 years. Great agent and wonderful staff!"
We responded:
"Thank you for supporting us over all those years! Long term customers mean so much to us and what we do. We appreciate your confidence in us and will continue to make sure we take care of you."
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Sara Anthony

August 6, 2024

5  out of  5
rating by Sara Anthony
"this office is always fast and efficient!"
We responded:
"Thank you Sara! It was good seeing you today and catching up! We appreciate your support of State Farm and our agency."
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McKenzie Llewellyn

July 30, 2024

5  out of  5
rating by McKenzie Llewellyn
"We love State Farm! Nicolette is the best agent to work with!!"
We responded:
"Thank you McKenzie! Nicolette is a great asset for us and our customers! We appreciate your support of State Farm and us!"
Profile photo of Racheal Simmons

Racheal Simmons

July 30, 2024

5  out of  5
rating by Racheal Simmons
"My husband and I love state farm, Janet Odom is always so helpful and attentive to all of our needs when it comes to our insurance. I would recommend state farm to any one that needs good insurance, ask for Janet !"
We responded:
"Awesome to hear the kind words for Janet and State Farm! We appreciate your support of us and we are blessed to have Janet on our team!"
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Michael

July 30, 2024

5  out of  5
rating by Michael
"This review is for the entire team but mainly with my experience with Nicolette she is always eager to help no matter the situation. Has always gave me the correct information the first time . ."
We responded:
"Thank you Michael! I appreciate your support and kind words for Nicolette. She is a great part of our team!"
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Shellie Church

July 30, 2024

5  out of  5
rating by Shellie Church
"Dezaray at Joseph Rooker's office is awesome! We live out of state (we travel for work) and needed some assistance with a homeowner's claim for our home in Texas, and she went above and beyond to meet our needs! We were very grateful for her help. Thank you Dezaray!"
We responded:
"Thank you Shellie! Dezaray is always ready to help others and we appreciate having her on our team! "
Profile photo of Dana White

Dana White

July 30, 2024

5  out of  5
rating by Dana White
"Great insurance company and awesome staff! Go see Nicolette for all of your insurance needs!"
We responded:
"Dana, Nicolette does a great job here and THANK YOU for your kind words and support! We all look forward to helping handle your insurance protection!"
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Melissa Henderson

July 29, 2024

4  out of  5
rating by Melissa Henderson
"Mrs Flowers is respectful young lady that works very well at her job. She has helped me in several ways. State Farm has a great asset their team when hired her"
We responded:
"I agree Melissa! She has been a great asset to us as well as our customers! Thank you! "
Profile photo of Emma Simmons

Emma Simmons

July 29, 2024

5  out of  5
rating by Emma Simmons
"State farm is a great place to get insurance. Janet Odom is a great worker and has a great work ethic."
We responded:
"You are so correct Emma! Janet is a great team member and has a great work ethic!"
Profile photo of Brandon Parker

Brandon Parker

July 29, 2024

5  out of  5
rating by Brandon Parker
"Glad to have a local agent to talk to face to face, and Janet always goes above and beyond to answer my questions and help me with everything I need done! She's always telling me about discounts and encouraging me to get the Drive Safe thing, maybe one day. But glad she's always ready to help, no matter how many questions I ask!"
We responded:
"Hey Brandon, thank you for all the great things about Janet! She certainly goes above and beyond to help us and our customers! "
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Shirley Odom

July 29, 2024

5  out of  5
rating by Shirley Odom
"Great experiences every time! Janet helps me understand my policies, any changes I need to make, and all the discounts available to me! Always feel like she’s doing all she can to help me with all my needs and save me money!!"
We responded:
"Thank you Shirley! We are proud of Janet and all she does for us and others! "
Profile photo of Sam Odom

Sam Odom

July 29, 2024

5  out of  5
rating by Sam Odom
"Don't call much, but every time I do Janet is always so helpful, knowledgable, and quick to take care of my accounts!"
We responded:
"Thank you Sam! Janet is a great part of our team and always ready to help!"
Profile photo of Will Meatte

Will Meatte

July 29, 2024

5  out of  5
rating by Will Meatte
"Was looking for some insurance, Janet was able to get us a great quote went over all our options, and discounts available! Had no idea all the discounts State Farm offers, thanks again Janet, we'll talk soon!"
We responded:
"Thanks Will! Janet enjoys helping others and also looking for ways to save our customers money!"
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Mike Ricketts

July 29, 2024

5  out of  5
rating by Mike Ricketts
"Been a State Farm Customer for 28 years! Nicolette goes above and beyond to help with any issue we have!"
We responded:
"Thanks Mike! Thanks for the great comment about Cassie. We appreciate all you do as well and your support!"
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Sydnie Henderson

July 29, 2024

5  out of  5
rating by Sydnie Henderson
"the best insurance place I've ever done an I want to thank nicolette flowers for helping me she is the best"
We responded:
"Hey Sydnie, thank you for speaking so highly of Nicolette! She is a great part of our team and takes care of our customers!"
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Jamie Reeves

July 29, 2024

5  out of  5
rating by Jamie Reeves
"Nicolette flowers is very nice! Definitely a good place to do business!"
We responded:
"Thank you Jamie! Nicolette always gives her best to help others and us! "
Profile photo of Erik Odom

Erik Odom

July 29, 2024

5  out of  5
rating by Erik Odom
"Have been with State farm for more than 16 years and have not been disappointed. Joseph has a great team working for him especially Janet. She is always ready and willing to help at all times. Wouldn't trust anyone else!"
We responded:
"Thank you Erik! Janet does a great job for us and our customers! We appreciate your support over the years!"
Profile photo of Jessica Shupiery

Jessica Shupiery

July 29, 2024

5  out of  5
rating by Jessica Shupiery
"I've had State Farm insurance for 20 years. It's unfortunate that those at the corporate "higher level" have made changes that resulted in many people being dropped from coverage...myself included, again after 20 years. However, I must still leave a 5 star review specifically for Joseph Rooker's team ESPECIALLY Janet Odom for their hard work and dedication to their clients. I appreciated them working so hard to appeal the decision for my insurance to be dropped. Janet is always kind and professional... I appreciate someone who says "I don't know the answer but I will do my best to find out." And that's just how Janet is. Joseph truly has a great team and I really am going to miss them."
We responded:
"Thank you Jessica for your kind words even though you dealt with some unfortunate circumstances. We always try to treat our customers like we would want to be treated and help get answers. Janet has been a blessing to our customers and us for sure! We hope to be able to help you out in the future!"
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Brandy Bates

July 29, 2024

5  out of  5
rating by Brandy Bates
"Great people to work with. Nicolette is who I speak with most the time."
We responded:
"Thank you Brandy! Nicolette always works to find the best outcome for our customers! We appreciate her and all she does and thank you for supporting us as well!"
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Chasity Bates

July 29, 2024

5  out of  5
rating by Chasity Bates
"Super helpful and answers all your questions quickly. Nicolette was the best and she helped me understand everything. She was so sweet. Will be recommending everyone to her."
We responded:
"Chasity we appreciate your nice words of support for Nicolette! Referrals help us so much and we look forward to helping take care of your insurance needs!"
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Ben Flowers

July 29, 2024

5  out of  5
rating by Ben Flowers
"I always enjoy talking to your agent Nicolette Flowers. She is always very helpful and polite. I appreciate all you do for me Nicolette!"
We responded:
"Thank you Ben! Make sure you keep Nicolette in line! ha She really is a blessing to our customers and us. Thank you for supporting us and allowing us to handle your protection concerns!"
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Ashley Ciminski

April 29, 2024

5  out of  5
rating by Ashley Ciminski
"I saved a lot of money by switching and everyone was super nice. Shortly after, I had a deer cause some damage to my jeep. Everything was handled quickly and I had no issues at all."
We responded:
"Thank you Ashley for your business and great comments about us! We look forward to helping you with your insurance needs. "
Profile photo of Mary Burge

Mary Burge

April 22, 2024

5  out of  5
rating by Mary Burge
"I just got off the phone with State Farm. Janet was very helpful and friendly. She went above and beyond, for me. I haven’t decided to switch insurance, but if I did, I think I would definitely go with State Farm. Their Rates are actually quite reasonable. Thank you, Janet for your kindness, and courteous conversation."
We responded:
"We appreciate your kind words and we are proud of Janet! Hope we can earn your business and support! "